Legal Document

Terms of Service

These Terms govern your access to and use of BeanRow's restaurant management platform. Please read them carefully before using our services.

Last updated: January 1, 2025
Governing jurisdiction: Bengaluru, India

Welcome to BeanRow. By accessing or using our restaurant management platform and related services ("Services"), you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Acceptance of Terms

By creating an account or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.

2. Description of Services

What BeanRow provides

BeanRow provides a cloud-based restaurant management platform including:

Point of sale (POS) system
Order management and kitchen display systems
QR code ordering for customers
Inventory management
Analytics and reporting
Customer relationship management

3. Account Registration

To use our Services, you must:

  • Be at least 18 years old
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Promptly notify us of any unauthorised use

You are responsible for all activities that occur under your account.

4. Subscription & Payments

Billing terms and pricing

Billing CycleServices are billed in advance on a monthly or annual basis.
RefundsAll fees are non-refundable except as stated in our Refund Policy.
Price ChangesWe may change pricing with 30 days' notice to your registered email.
SuspensionFailure to pay may result in suspension or termination of Services.

5. Acceptable Use

Prohibited activities

You agree not to:

Use the Services for any illegal purpose
Violate any applicable laws or regulations
Infringe on intellectual property rights
Transmit malicious code or interfere with Services
Attempt to gain unauthorised system access
Resell or redistribute Services without authorisation

6. Data and Content

You retain full ownership of all data you submit to the Services ("Your Data"). You grant us a limited licence to use Your Data solely to provide the Services. We handle Your Data in accordance with our Privacy Policy.

7. Intellectual Property

The Services, including all software, designs, trademarks, and content, are owned by BeanRow Technologies and protected by intellectual property laws. You may not copy, modify, distribute, decompile, or reverse engineer any part of the Services without our prior written consent.

8. Third-Party Services

Our Services may integrate with third-party services such as payment processors and delivery platforms. Your use of such services is governed by their own terms. BeanRow is not responsible for the availability, accuracy, or practices of third-party services.

9. Limitation of Liability

To the maximum extent permitted by law, BeanRow shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of or inability to use the Services.

10. Disclaimer of Warranties

The Services are provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee that the Services will be uninterrupted, error-free, or completely secure.

11. Indemnification

You agree to indemnify, defend, and hold harmless BeanRow Technologies and its officers, directors, employees, and agents from any claims, liabilities, damages, or expenses (including legal fees) arising from your use of the Services or violation of these Terms.

12. Termination

Either party may terminate these Terms at any time. Upon termination, your access to the Services will end. We may retain Your Data as required by law or for legitimate business purposes. You may export your data before cancellation.

13. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by email or a prominent notice on our platform. Continued use of the Services after changes constitutes your acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka.

15. Contact

Questions about these Terms?

For questions about these Terms, please reach out to our legal team.

Address: Koramangala, Bengaluru, Karnataka 560034, India